Review: Jetstar Asia Economy Class Singapore – Da Nang

In order to catch our $1200 First Class return fare from Da Nang to New York, first we had to get to Vietnam. After my flight from Melbourne to Singapore and via a super quick detour to pick up James in the beautiful new Singapore Qantas Lounge, we boarded flight 3K 541 to Da Nang on time for the 2 hour 40 minute flight, this is my review of the Jetstar Asia A320 economy experience.

Jetstar Asia Flight 541
Singapore (SIN) – Da Nang (DAD)
Depart: 18:30

Arrive: 20:10
Duration: 02:40
Aircraft: Airbus A320
Class: Economy
Seat: 2B

Service

Asian service is rarely bad and this was no exception – friendly staff who greeted us with a smile. It’s hard to be super friendly when getting out the old EFTPOS machine to charge passengers for a can of coke, but they did their best on the reasonably short journey North.

Food

As this flight was booked as part of a Qantas ticket from Melbourne, I were given a choice of seafood noodles or rice and chicken. Went for the chicken and rice (at least they said it was chicken) it was terribly presented and largely tasteless. The double choc ice-cream it came with was pretty scrumptious to be fair. The piece de resistance of the Jetstar Asia meal, however, was the bottle of water. For those without a pre-ordered meal – the range looked slightly more comprehensive but there was nothing on it that I would have ordered unless I was starving.

Jetstar Asia Dinner

Jetstar Asia Dinner

Entertainment

Short of a Jetstar magazine and a duty-free catalogue there was no entertainment offered on this flight.

Service

Asian service is rarely bad and this was no exception – friendly staff who greeted us with a smile. It’s hard to be super friendly when getting out the old EFTPOS machine to charge passengers for a can of coke, but they did their best on the reasonably short journey North.

Seat

As far as I’m aware this is the exact seat that Jetstar Asia runs across its whole fleet of 23 Airbus A320’s. With minimal padding under your bum or against your back and no adjustable headrest it’s not exactly comfortable, but it will do for the short trip. A small pocket houses the inflight magazine and safety card with no other storage to speak of. There’s limited recline on offer if you chose to subject the person behind you to it for a sub three hour flight (don’t be that guy!).

Jetstar Asia Seat

Jetstar Asia Seat

Ambience

Anybody who’s ever flown a low cost carrier will know these flights are purely about revenue per seat rather than making passengers gushy about the experience. All I can really say about cabin ambience is that the orange and grey colour scheme was loud, but the passengers and flight attendants were louder. James almost had his laptop screen smashed by the bloke in front aggressively reclining his seat, and I was the victim of regular kicks in the back by the passenger behind me who I assumed was a child but actually turned out to be a 40 year old man. The guy in 1D across from us had his thong laden feet up on the bulkhead partition which was a nice touch.

A very nearly crushed laptop screen.

Arrival

While we won’t typically comment on a flight post touch-down, I thought it was worth mentioning our experience navigating the confusing Vietnamese visa process. I was incredibly busy in the lead up up to this trip and neglected to sort my visa out until four days before arriving in Da Nang. After a quick scour online I spent US$121.50 on the ‘Full Package’ from vietnamimmigration.com.au.

Upon disembarkation I was greeted at the gate, escorted through the whole Visa on Arrival process (it was more like a push to the front of every queue with a nod of the head) and was through to baggage claim in about 10 minutes. James was more organised than me and spent an hour at the Vietnamese embassy in Sydney getting his sorted. He paid $20 less in total but I had to spend time at the embassy, I just clicked a few buttons and had the most seamless immigration process I’ve ever had. Plus I got to smugly wait 20 minutes for James to get through as well. Money well spent.

Good Flight?

Low cost carrier running a monopoly flight? It’s a recipe for disaster.  But for the short hop which cost about $130 one-way it was perfectly adequate and I wouldn’t hesitate to fly Jetstar Asia again on an intra-Asia flight.

1
Leave a Reply

avatar
1 Comment threads
0 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
0 Comment authors
Recent comment authors
  Subscribe  
newest oldest most voted
Notify of
trackback

[…] no Business Class award space leaving Sydney en route to Singapore (chosen for its direct access to Da Nang with Jetstar), I opted for a route via Melbourne and in doing so a rare seat in the Qantas A330 Business Class […]